Support & Download

Welcome to our support and download center:

Please find useful product information in here and download it !!! If requested document is not listed in this section, please contact us for assistance.

* Please note we are not able to provide assistance for products that are not distributed through our networks.

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MP4 Player Support Files:

2.8 touch screen firmware update download (For user purchased after Oct.2009, not suitable for previous version and other screen sizes)

2.8 touch screen MP4 player manual

FQA about 2.8 touch screen MP4

3.0 touch screen MP4 player manual

3.6 touch screen MP4 player manual

4.3 touch screen MP4 player manual

How to convert CD music into .mp3 format MP3 songs

Free audiograbber software to convert and save your CD albums into digital music files on your PC

How to download files into your MP4 player

How to transfer your existed songs from Microsoft windows media player into MP4

*Please note that your MP4 player is nothing related to iPod or iPhone , thus it is not compatible with your iTune software to sync or download any files .

* Please note that we can not guarantee all types of videos from the internet  or users with different formats and specs are playable on the MP4 player and some large video files may out of sync due to the compression, resolutions, frames per second issues and the limitation of MP4 chipset capability and those are normal, it should not be concerned as faulty.

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USB Tape to Digital and Turntable to Digital Devices Support Files:

Download Audacity 1.3 version for Win 7

Download Audacity version for Mac OS X

LAME MP3 Encoder for Audacity software
(The encoder library for you to convert music into .mp3 format)

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WANDTV USB TV Tuner Support Files:

WANDTV USB DVBT Tuner FQA (USB-DVBT01)

WANDTV USB DVB-T Software Serial Number Matching FQA (USB-DVBT01)
(User installed wrong software TVR3.0, should install Blaze HDTV 4.0)

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FM-201 Bluetooth Carkit with MP3 Player:

How to pair the FM201 with your phone?

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mbeat DAB+/FM Radio Support Files:

DAB01W Manual

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USB Digital Microscope Support Files:

USB digital microscope windows drivers and manual files (DM-13K/W)

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USB Internet Radio Dongle Support Files:

USB internet radio operation manual (USB-PJA50)

USB internet radio dongle FQA(USB-PJA50)

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SPYPEN Mini DVR Pen Files:
Spypen Mini DVR Flash Disk Video Playback Software (If your existed media player can only playback voice and no video image) (UFD-4GDVR/2GDVR)

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Mbeat Solar Charger Support Files:

Mbeat Solar Power Charger Manual(MSPC-01)

Mbeat Solar Power Charger Compatibility List (MSPC-01)