Warranty Policy

Ultra Imagination Technology warrants all its products against defect in material or workmanship for either 1 Year , 120 Days , or Lifetime depending on the product from the date of purchase.

In the unlikely event that this product proves to be defective, please contact  our support department for trouble shooting, repair or replacement of your unit. Ultra Imagination Technology, however, will not be able to issue a refund if the product was not sold directly with us.

All return requests must be accompanied with proof of original date of purchase. When returning the product, please ship the product in its original packaging or packaging that gives an equal degree of protection.

Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package. Please include any of the accessories such as cables, power adapters, and CDs, when returning to us.

Please follow the RMA instructions given by our service support representatives. All returns must be shipped prepaid in both way. This warranty becomes invalid if the factory-supplied serial number or "warranty void" sticker has been removed or altered on the product. Warranty is valid only in the country of purchase. If you live outside of Australia , please contact your reseller for warranty service.

We will not process any warranty returns or repairs if the product is taken outside of Australia . This Warranty does not cover: A) Cosmetic damage or damage due to acts of God. B) Accident, misuse, abuse, negligence or modification of any part of the product. C) Damage due to improper operation or maintenance, connection to improper equipment, or attempted repair by anyone other than Mbeat Australia . D) Products sold AS IS or WITH FAULTS. IN NO EVENT SHALL MBEAT AUSTRALIA'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, IT'S ACCOMPANYING SOFTWARE, OR IT'S DOCUMENTATION.

Ultra Imagination Technology makes no warranty or representation, expressed, implied, or statutory, with respect to it's products, contents or use of this documentation and all accompanying software, and specifically disclaims it's quality, performance, merchantability, or fitness for any particular purpose.

Ultra Imagination Technology reserves the right to revise or update it's product, software or documentation without obligation to notify any individual or entity. For further assistance please email our local Service and Support team.